Hangout Cloud Solutions Limited (company number 126195) is the data controller for Hangout FC. Our registered office is located at: R23 Ragged Staff Wharf, Queensway Road, Gibraltar GX11 1AA. If you have any questions, please reach out via our public contact form.

• No data selling: We do not sell, lease, or trade your personal data or contact lists to external advertising brokers.
• No ad trackers: We do not run advertising trackers or host tracking pixels in the app.
• AI model protections: Where third-party provider terms and settings allow, we explicitly configure external AI nodes so your private prompts, content, and drafts are never used to train general base models.

To provide, maintain, and secure our sports application, we collect the following information:

Account information

Your email address, optional display name, sign-in, session data, and security information.

Subscription details

Chosen plans, add-ons, and campaign link labels (such as utm_source, utm_medium, and utm_campaign) when you register through a marketing link (saved once on your profile).

Usage & content activity

What you read, open, ask, create, or save. This includes Booth chats, Dossier prompts/outputs, Press Box drafts/articles, Signals prompts/drops, citations, export packages, and related workflow metadata.

Technical logs

Device details (browser, operating system, screen size), approximate location derived from network data, and system error diagnostics.

Local preferences

Stored configurations like theme choice (light/dark/system) and default language settings kept locally in your browser.

Billing metadata

Our payment processor (Paddle) handles your direct credit card numbers; we never see or store them. We only receive and retain billing metadata (e.g. customer/subscription IDs, transaction IDs, currency, amount, country, renewal dates, and receipt links) for tax records and account management.

Operating the service

To manage your passwordless 6-digit sign-in sessions, show your respective access tier (Terrace, Press Pass, Signals), and process automated renewals.

Powering AI features

To generate sourced responses, research briefs, monitoring lines, and preserve original source trails.

Improving the product

To analyse feature popularity and debug performance issues. We utilise Vercel Web Analytics on our marketing pages and sign-in funnel, which uses cookieless, aggregated page views without sending your email or account ID.

Communication

To deliver functional transactional emails, including security alerts, billing receipts, legal adjustments, and customer support responses.

Security & compliance

To prevent fraud, catch platform abuse, and satisfy legal obligations.

We share data exclusively with trusted technical infrastructure providers necessary to run Hangout FC under strict data processing agreements:

• Authentication and database services (including Supabase).
• Hosting, infrastructure, and cookieless web analytics (including Vercel).
• Payment processing and billing merchants (Paddle).
• Transactional email delivery providers.
• AI, search, data, and model providers required to resolve queries and run monitoring workflows.

Our creator tools function by transmitting your prompt, context libraries, and workflow state to processing systems and AI services. This data is utilised to deliver your content, maintain underlying source trails, and troubleshoot issues. AI outputs are purely intended for sports information, research, and drafting assistance—they do not represent professional legal, medical, financial, betting, or employment advice.

If you choose to use public links via Stories or Press Box sharing features, please note that anyone with access to that public link will be able to read that content.

Your information is stored using infrastructure networks that may process data across the UK, EU, US, or other regions using lawful contractual safeguards. We retain your account and operational history as long as your profile remains active. Billing records are held for a minimum of 6 years to satisfy regional tax and legal mandates. Account deletions remove your personal profile information, though some historical items may linger temporarily in structured system backups or legal files.

Under applicable data protection frameworks, you maintain the following capabilities:

• Request a structured copy of all personal data we hold about you.
• Rectify inaccurate or incomplete details.
• Direct the deletion of your account and related profile markers.
• Object to or restrict specific processing operations (such as product analytics).
• Lodge an escalation with your regional supervisor, such as the UK Information Commissioner's Office (ico.org.uk).

To exercise these options, navigate to our contact form and choose "Privacy or data rights". We will issue a comprehensive response within 30 days.

Hangout FC is restricted to individuals who are at least 16 years of age. We do not knowingly gather information from anyone below this threshold.